ENDS IN 11 DAYS
Service Desk & System Monitoring (Customerx Pod 3)
Defense Health Agency · DEFENSE HEALTH AGENCY
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Open competition
- Last award was competed and not reserved for a program, so any eligible firm can bid.
- Ends within 60 days: the recompete is probably already posted, or the contract will be extended. Check SAM.gov now.
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- DoD reports contract actions 90 days late, so an option exercise or extension from the last three months may not show yet.
- Dates and values are from USAspending as of Oct 20, 2026. Confirm the incumbent's end date with the contracting office or a Sources Sought before committing bid hours.
- Incumbent
- ELLUMEN, INC.
Small business · UEI RJJBQYVTU8A3 - Recompete expected (last option ends)
- Oct 31, 2026
- Current option period ends
- Oct 31, 2026
- Potential value
- $6.9M ($6.9M obligated)
- NAICS
- 541990 · All Other Professional, Scientific, And Technical Services
- PSC
- DA01 · IT And Telecom - Business Application/Application Development Support Services (Labor)
- Set-aside
- No set-aside
- Vehicle
- Standalone contract
- Award type
- Definitive Contract
- Place of performance
- DC
- Solicitation ID
- HT003823SC001
- PIID
- HT003824C0002
Last competition, subcontractors and incumbent
See how many offers this contract drew last time, who the incumbent subcontracts to, and the rest of the incumbent's expiring portfolio.
Unlock with Pro — $39 / moThe buying office on SAM.gov
From notices this office (HT0038) posted on SAM.gov in the last 12 months. Contacts are the duty points of contact published on those notices. All recompetes and contacts for this office →
- Joyce Elaine Pace-Reed · joyce.e.pace-reed.civ@health.mil · last notice Oct 19, 2026 · source
- Samantha DeLuca · hailey.s.deluca.civ@health.mil · last notice Oct 19, 2026 · source
Recent notices from this office (5)
- Program Executive Office (PEO) Defense Healthcare Management Systems (DHMS) Deployment Solutions · Award Notice · Oct 19, 2026
- Program Executive Office (PEO) Defense Healthcare Management Systems (DHMS) Deployment Solutions · Award Notice · Oct 19, 2026
- Program Executive Office (PEO) Defense Healthcare Management Systems (DHMS) Deployment Solutions · Award Notice · Oct 19, 2026
- Program Executive Office (PEO) Defense Healthcare Management Systems (DHMS) Deployment Solutions · Award Notice · Oct 19, 2026
- Program Executive Office (PEO) Defense Healthcare Management Systems (DHMS) Deployment Solutions · Award Notice · Oct 19, 2026
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- Incumbent
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- NAICS
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- Incumbent
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- NAICS
- 541990
- Set-aside
- 8(A) Sole Source
- Vehicle
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- Last competition
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Source: USAspending.gov prime award summary (FPDS), last modified May 18, 2026. Periods of performance change when options are exercised or the contract is modified; confirm on the source record before acting.