Refund Policy

30-day money-back guarantee

If you are not happy with Rostely Pro for any reason, you can get a full refund of any payment within 30 days of that payment. No questions asked.

How to request a refund

Email hello@rostely.com from the address on your account, or reply to your receipt email from Paddle. Refunds go back to the original payment method, usually within 5–10 business days depending on your bank.

Cancelling

You can cancel at any time from Account → Manage billing. Your subscription will not renew, and Pro stays active until the end of the period you paid for.

Who processes your payment

Rostely is operated by CHEN Guan Huai. Our order process is conducted by our online reseller Paddle.com Market Ltd, the merchant of record for all our orders, which also handles refunds under its buyer terms.